Gain Clarity & Insight like Drake Hotels

Challenge

Drake Hotels is one of our largest clients, with 6 properties and over 500 full and part-time employees. Communication challenges are inevitable with such a large team, and the property managers were having trouble with delegation and clarity on assigned projects.

“We were trying to improve communication about ongoing projects between GMs and maintenance”

Ana, Executive Director of Drake Hotels

Solution

When Drake Hotels implemented Lodgistics on their properties, the results went above and beyond the expected. The work order and messaging systems enabled their management to right-size the maintenance team, delegate efficiently, and clearly prioritize what needed to get done when.

“Lodgistics provided the expected communication solutions, plus additional benefits in terms of scheduling PM projects and ability to upload photos.”

Ana, Executive Director of Drake Hotels

Results

Their maintenance team has brand new clarity, efficiency, and communication, and they aren’t looking back any time soon.

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