RALEIGH, North Carolina – November 8, 2022 – Lodgistics, a hotel operations and collaboration platform built by hoteliers for hoteliers, announced the appointment of senior executives Wendy Zapach as Chief Revenue Officer, and Jami Poe as Vice President, Sales. Both accomplished industry leaders with deep hospitality and SaaS management experience, Zapach and Poe will further accelerate the expansion of the company’s people-focused operations platform, which is already in place at hundreds of branded hotels across the U.S.
“I am thrilled to welcome Wendy and Jami as key members of the Lodgistics team,” said Jessica Kramer, CEO and Co-Founder of Lodgistics. “Wendy and Jami are both customer-centric, high-growth SaaS leaders who have made transformational impact at fast-growing companies. Having worked with them across decades in multiple professional contexts, they are long-time partners and collaborators. I could not be happier to have them on board to help Lodgistics expand and deliver value to our rapidly growing roster of hotel customers.”
Zapach has close to two decades of progressive executive sales experience at leading hospitality and technology organizations. Most recently, Wendy served as SVP of Sales, North America at ALICE (now part of Actabl) where over a five year tenure she built the sales organization from the ground up and in doing so helped improve the operations at thousands of full-service hotel and resort customers across the globe. Zapach also previously led sales for the North Eastern U.S. Region at TravelClick, where she helped hotels manage digital transformation projects across a variety of hotel departments and technologies. She began her career in hospitality in a range of sales and marketing roles at independent hotels like Boston Harbor Hotel and Tucker’s Point Hotel, which transitioned to a Rosewood property under her leadership. Wendy is a frequent speaker at industry events, including HITEC, NEIRA, and brand conferences. She holds a bachelor’s degree from the University of Connecticut.
Zapach said, “I couldn’t be more excited to join this innovative and dynamic team to help bring the benefits of our people-focused approach to hotel operations and collaboration to the entire industry. Lodgistics’ mission is incredibly important and extraordinarily timely as the industry looks for solutions to its ongoing labor challenges. I’m looking forward to sharing our platform with operators and empowering hoteliers to leverage it to maximize operational efficiency, reduce costs, and improve staff engagement and retention.”
Lodgistics also announced the appointment of Jami Poe as Vice President, Sales. Poe brings nearly three decades of sales and marketing leadership experience to Lodgistics. Most recently, Poe was Senior Director of Enterprise Relationships at ALICE, where she was a significant contributor to the company’s growth over the last four years. Previously, she led sales efforts for TravelClick, assisting hotels with their digital strategy, across the Northern New England territory. Poe brings extensive brand and property level tenure to her position including Hilton, Marriott, Fairmont, and Kimpton. Additionally, she played an integral role in successful openings of iconic properties including Rosewood Sand Hill and Solage by Auberge Resorts. Poe holds a bachelor’s degree from Oregon State University and is active in numerous industry organizations, including serving as an AHLA ForWard Ambassador.
“I am extremely excited to be joining the talented workforce at Lodgistics and to help hoteliers better support their operations amid an industry-wide labor crisis” said Poe. “I am inspired by the fact that our solution was built and tested inside Parks Hospitality Group and is already beloved by operators and users alike across hundreds of hotels. I look forward to growing our footprint with major brands and management companies, as we expand nationally and beyond.”
Wendy Zapach can be reached at wendy.zapach [at] lodgistics.com.
Jami Poe can be contacted at jami.poe [at] lodgistics.com.
Lodgistics is a hotel operations and collaboration platform built for hoteliers by hoteliers. The people-focused platform empowers hotel teams to maximize operational efficiency, reduce costs, and improve staff engagement and retention – all in service of running profitable hotels that consistently exceed guest expectations. Launched to the industry in 2019, Lodgistics proudly serves hundreds of hotels including properties in major markets branded with the Marriott, Hilton, Wyndham, IHG and Choice flags.